Privacy Policy

1. Introduction

Huda Beauty Official Store (operated via hvdabeautyies.com, “we”, “us” or “our”) is committed to protecting the privacy and personal information of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information when you visit our website, make a purchase, subscribe to our communications, or interact with our services. By using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this policy.

2. Information We Collect

We may collect two types of information to provide and improve our services:
  • Personal Information: Information that identifies you as an individual, including but not limited to your full name, email address (e.g., service@hvdabeautyies.com for communications), shipping and billing addresses (such as 58 North U.S.A Dr Fayetteville Arkansas United States), phone number, payment details (e.g., credit card information, processed securely through third-party payment providers), and account credentials (username, password) if you create an account.
  • Non-Personal Information: Information that does not identify you individually, including but not limited to your browser type, device information (e.g., model, operating system), IP address, browsing activity (e.g., pages visited, products viewed, time spent on the website), and cookies or similar tracking technologies (used to enhance your browsing experience and analyze website performance).

3. How We Use Your Information

We use the collected information for the following legitimate purposes:
  • Process and Fulfill Orders: Verify your identity, process payments, arrange shipping (including sharing address details with trusted delivery partners to ensure 1–3 day dispatch and 6–12 day delivery), and send order confirmations or updates.
  • Provide Customer Support: Respond to your inquiries, resolve issues (e.g., regarding returns or refunds), and assist with your shopping experience via email (service@hvdabeautyies.com) or other communication channels.
  • Improve Our Website and Services: Analyze browsing patterns, understand user preferences, and optimize website functionality, product offerings, and delivery processes (including expedited shipping options).
  • Communicate With You: Send relevant updates (e.g., changes to shipping policies, 60-day return policy reminders) or promotional content (with your consent, which you can withdraw at any time).
  • Ensure Security: Detect and prevent fraud, unauthorized access, or other security risks to protect your personal information and our business operations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with trusted third parties who assist us in providing services, and who are contractually obligated to protect your data:
  • Payment Processors: Securely process payments (we do not store full payment details; this is handled by compliant third-party providers).
  • Delivery Partners: Share shipping addresses to fulfill orders (e.g., ensuring timely dispatch and delivery as outlined in our shipping policy).
  • Service Providers: Third parties who help with website maintenance, data analysis, customer support, or marketing (only if you have consented to promotional communications).
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our legal rights, safety, or the safety of others.

5. How We Protect Your Information

We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
  • Secure encryption of data transmitted between your device and our website (e.g., HTTPS protocol).
  • Restricted access to personal information (only authorized staff can access data for legitimate business purposes).
  • Regular reviews and updates to security practices to address emerging risks.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you use our website at your own risk.

6. Your Rights Regarding Personal Information

You have the following rights regarding your personal information, which you can exercise by contacting us at service@hvdabeautyies.com:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate, incomplete, or outdated personal information.
  • Erasure: Request deletion of your personal information (subject to legal or contractual obligations, e.g., retaining order records for tax purposes).
  • Restriction: Request that we restrict processing your personal information (e.g., if you dispute the accuracy of the data).
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format (to transfer to another service provider, if applicable).
  • Withdraw Consent: If you previously consented to promotional communications, you can withdraw this consent at any time (this will not affect the lawfulness of processing before consent was withdrawn).
We will respond to your request within a reasonable timeframe (in compliance with applicable data protection principles) and may ask for verification to ensure the request is legitimate.

7. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) and similar technologies (e.g., web beacons) to enhance your browsing experience:
  • Necessary Cookies: Required for basic website functionality (e.g., remembering your cart items, enabling secure checkout). These cannot be disabled.
  • Analytical Cookies: Track website usage (e.g., pages visited) to improve performance and user experience.
  • Marketing Cookies: Used to deliver personalized promotional content (only if you have consented).
You can manage cookie preferences through your browser settings (e.g., block or delete cookies), but disabling necessary cookies may affect website functionality (e.g., preventing order completion).

8. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., retaining order and payment records for tax or legal compliance). Once no longer needed, we will securely delete or anonymize your data.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. When we make changes, we will revise the “last updated” date (noted at the end of this policy) and post the updated version on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
  • Website: hvdabeautyies.com
  • Address: 58 North U.S.A Dr Fayetteville Arkansas United States