Contact Huda Beauty Official Store
Whether you have questions about your order, need help with returns, want to clarify our shipping policies, or have other inquiries related to your purchase, our customer service team is here to assist you. Below are the official channels to reach us:
1. Email Support
For the most efficient response to your queries (including order tracking, return requests, payment issues, or product questions), please send an email to:
We aim to respond to all emails within 1–2 business days. When reaching out, please include your order number (if applicable) and a detailed description of your inquiry to help us assist you faster.
2. Website
Visit our official website for additional resources and support:
On our website, you can:
- Track your order through your user account (if you created one during purchase);
- Review our full Terms of Purchase, Privacy Policy, and Terms of Use;
- Browse frequently asked questions (FAQs) for quick answers to common concerns.
3. Physical Address
Our operational address (for correspondence or returns, if instructed by our customer service team) is:
58 North U.S.A Dr, Fayetteville, Arkansas, United States
Please note: This address is not a retail store—do not send returns or correspondence to this location unless explicitly directed by our team via email (we will provide a dedicated return address for eligible returns).
4. Response Time
- Email inquiries: 1–2 business days (excluding weekends and holidays);
- Order-related urgent issues (e.g., missing orders, defective products): We prioritize these and aim to respond within 24 hours.
If you do not receive a response within our stated timeframes, please check your spam/junk folder (emails from
service@hvdabeautyies.com may be filtered) or resend your inquiry to ensure we received it.